By accessing https://vaixtech.com or engaging VAIXtech for services, you agree to these Terms & Conditions. These terms form a binding agreement under the Indian Contract Act, 1872, and related Indian laws.
1. About us
VAIXtech is an IT and digital services business operating from Uppal, Hyderabad, Telangana, India. We provide custom software development, CMS & e-commerce engineering, software QA & test automation, and enterprise digital marketing services. For questions, write to contact@vaixtech.com or call +91 90300 35355.
2. Services and statements of work
Website descriptions are indicative. Specific deliverables, timelines, fees, taxes (including GST where applicable), payment schedules, and acceptance criteria are governed by a written proposal, quotation, statement of work (SOW), or service agreement accepted by you. In case of conflict, the signed SOW / agreement prevails over these website terms for that engagement.
3. Eligibility and account use
You confirm that you are competent to contract under the Indian Contract Act, 1872 (generally 18 years or older and of sound mind) and, if acting for a company or firm, that you are duly authorised. You must provide accurate information and keep credentials secure where any portal access is provided.
4. Acceptable use of the website
You may not misuse this website, attempt unauthorised access, interfere with security, scrape content at abusive rates, introduce malware, or submit unlawful, defamatory, or harmful material through forms. Activities that violate the Information Technology Act, 2000 (as amended) or other applicable Indian laws are prohibited. We may suspend access where we reasonably suspect misuse.
5. Client responsibilities
You agree to provide timely access, content, feedback, approvals, and third-party credentials required for delivery. Delays in client inputs may shift timelines without liability for consequential delay on our part. You remain responsible for the legality of content, claims, and materials you supply.
6. Fees, invoices, and taxes
Fees are as agreed in writing. Invoices are payable as per the SOW (commonly advance / milestone based). Applicable GST and other statutory taxes will be charged as per Indian tax law. Late payment may attract interest or work pause as stated in the SOW. Third-party costs (hosting, licences, ads spend, plugins, stock assets) are billed as agreed and are generally non-refundable once purchased.
7. Intellectual property
Upon full payment of agreed fees for a deliverable, you receive the licence or ownership rights set out in the SOW for custom work created specifically for you. Pre-existing tools, frameworks, libraries, templates, and know-how remain our property or that of their respective owners. Open-source components are governed by their licences. We may reference non-confidential project outcomes in our portfolio unless you have agreed otherwise in writing.
8. Confidentiality
Each party shall protect the other's non-public business information received during an engagement and use it only for performing the contract, except where disclosure is required by law or with prior written consent.
9. Warranties and disclaimer
We will perform services with reasonable skill and care consistent with industry practice in India. Except as expressly stated in a SOW, the website and services are provided on an "as available" basis. We do not warrant uninterrupted or error-free operation of third-party platforms, browsers, networks, or tools outside our control.
10. Limitation of liability
To the maximum extent permitted under Indian law (including the Consumer Protection Act, 2019, where applicable), VAIXtech is not liable for indirect, incidental, special, or consequential damages, loss of profits, data, or business opportunity arising from use of the site or services. Our aggregate liability for any engagement is limited to the fees actually paid to us under the specific SOW giving rise to the claim, except in cases of proven fraud, wilful misconduct, or liability that cannot be limited by law.
11. Indemnity
You agree to indemnify and hold us harmless from claims arising from content you supply, your breach of these terms or a SOW, or your violation of applicable law, to the extent such claims are not caused by our wilful default.
12. Termination
Either party may terminate an engagement as provided in the SOW. On termination, you remain liable for fees for work completed and approved costs incurred. Provisions on IP, confidentiality, liability, and governing law survive termination.
13. Force majeure
Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, epidemics, war, strikes, government actions, or major infrastructure outages, provided the affected party notifies the other promptly.
14. Governing law and dispute resolution
These terms are governed by the laws of India. Subject to any mandatory consumer protections, disputes shall first be attempted to be resolved amicably within 30 days of written notice. Failing that, disputes shall be subject to the exclusive jurisdiction of the competent courts at Hyderabad, Telangana, India, unless a SOW specifies arbitration under the Arbitration and Conciliation Act, 1996.
15. Changes
We may update these Terms & Conditions from time to time. The "Last updated" date above will change when we do. Continued use of the website after changes constitutes acceptance of the revised terms for website use. Active SOWs remain governed by their written terms unless amended.
16. Contact
VAIXtech, Uppal, Hyderabad, Telangana, India. Email: contact@vaixtech.com. Phone: +91 90300 35355. Website: https://vaixtech.com.